http://www.blackberry.com/btsc Latest published articles from the BlackBerry Technical Solution Center en-us 60 Thu, 23 May 2013 22:11:03 EDT How to obtain BlackBerry Enterprise Server and desktop deployment packages for RIM Value-Added Applications BlackBerry Enterprise Server BlackBerry Desktop Software BlackBerry Enterprise Server and desktop deployment packages currently http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB27114&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB27114 Fri, 12 Apr 2013 00:00:00 EDT How to purchase a song from the Amazon MP3 for BlackBerry smartphones application To purchase a song from Amazon MP3 for BlackBerry smartphones, complete the following steps: Open Amazon MP3 for BlackBerry smartphones. Locate the song http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB24703&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB24703 Tue, 20 Dec 2011 00:00:00 EST The Amazon MP3 for BlackBerry smartphones application is not available as a media service The Amazon MP3 for BlackBerry® smartphones application is not available as a media service. Amazon MP3 for BlackBerry® smartphones BlackBerry® Torch™ http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB28564&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB28564 Thu, 15 Dec 2011 00:00:00 EST Songs stay in a pending state when downloaded using Amazon MP3 for BlackBerry smartphones A song remains in a pending state on the download screen after it is selected to be downloaded in the Amazon MP3 for BlackBerry smartphones http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB25161&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB25161 Thu, 15 Dec 2011 00:00:00 EST Unable to access Amazon MP3 for BlackBerry smartphones An attempt at accessing Amazon MP3 for BlackBerry smartphones results in the following error being displayed: Your order could not be processed. Please review your account settings on http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB24702&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB24702 Thu, 15 Dec 2011 00:00:00 EST This application is not available on your device or for your carrier appears when Amazon MP3 for BlackBerry smartphones is downloaded from BlackBerry App World When attempting to download the Amazon MP3 for BlackBerry smartphones http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB25409&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB25409 Wed, 14 Dec 2011 00:00:00 EST Cannot preview a song using Amazon MP3 for BlackBerry When a song is previewed in the Amazon MP3 for BlackBerry application on a BlackBerry 8350i smartphone, the preview will stall and not play. Amazon MP3 for BlackBerry® smartphones http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB25467&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB25467 Wed, 14 Dec 2011 00:00:00 EST What are bookmarks in Amazon MP3 for BlackBerry smartphones When browsing through the catalog of available songs in the Amazon MP3 for BlackBerry smartphones application, it is possible to bookmark songs, which is saving the location of the http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB24704&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB24704 Wed, 14 Dec 2011 00:00:00 EST Minimizing network data usage with Amazon MP3 for BlackBerry smartphones To help keep data usage over the mobile network at a minimum: Configure the Amazon MP3 for BlackBerry smartphones application to download songs over Wi-Fi only. http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB24706&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB24706 Wed, 14 Dec 2011 00:00:00 EST Blocking explicit content from displaying in Amazon MP3 for BlackBerry smartphones Some content within the Amazon MP3 for BlackBerry smartphones application may contain explicit language or subject matter that could be considered offensive. http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB24705&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB24705 Wed, 14 Dec 2011 00:00:00 EST