http://www.blackberry.com/btsc Latest published articles from the BlackBerry Technical Solution Center en-us 60 Wed, 22 May 2013 16:41:37 EDT There is a blank white screen on the BlackBerry smartphone BlackBerry smartphones BlackBerry smartphone displays a non-recoverable blank white or black screen but notifications operate as normal. Use the Support Tools within the BlackBerry http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB27975&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB27975 Wed, 30 Jan 2013 00:00:00 EST Ability to view and install Software Token are missing after closing the Software Token application BlackBerry Device Software 7.1 DT 6519463 The ability to view or install a Software Token become unavailable after closing out of the http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB33227&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB33227 Mon, 10 Dec 2012 00:00:00 EST