http://www.blackberry.com/btsc Latest published articles from the BlackBerry Technical Solution Center en-us 60 Sun, 19 May 2013 03:57:12 EDT Universal Device Service links are not available in BlackBerry Mobile Fusion Studio after a new installation BlackBerry Enterprise Server 10.1 Universal Device Service BlackBerry Mobile Fusion DT 7199720 DT 7198021 During a new installation http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB34262&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB34262 Wed, 15 May 2013 00:00:00 EDT The setup application cannot determine if BlackBerry Web Services is running at the domain URL that you specified. when attempting to enroll an MDM domain to BlackBerry Mobile Fusion BlackBerry Mobile Fusion BlackBerry Management Studio http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB32552&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB32552 Thu, 09 May 2013 00:00:00 EDT Enable debug logging for BlackBerry Mobile Fusion Studio BlackBerry Mobile Fusion Studio 6.0 to 6.2 To increase debugging level of BlackBerry Mobile Fusion Studio from Info to Debug level, perform the following steps: Enable the STDOUT log http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB31821&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB31821 Wed, 08 May 2013 00:00:00 EDT Installing BlackBerry Device Service, Universal Device Service, and BlackBerry Management Studio on the same host server BlackBerry Enterprise Service 10 BlackBerry Management Studio BlackBerry Device Service Universal Device Service http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB32547&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB32547 Tue, 23 Apr 2013 00:00:00 EDT Error 3007: Server is not available. is displayed on the iOS device when trying to activate with the Universal Device Service Blackberry Mobile Fusion Blackberry Mobile Fusion Client for iOS 6.1 iOS 5.0.1 When attempting to activate an iOS http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB31923&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB31923 Fri, 19 Apr 2013 00:00:00 EDT Increase logging level for BlackBerry Mobile Fusion Studio BlackBerry Mobile Fusion Studio 6.0 to 6.4 To increase the logging level for BlackBerry Mobile Fusion Studio: Browse to C:\Program Files (x86)\Research In Motion\BlackBerry Mobile http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB31294&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB31294 Tue, 09 Apr 2013 00:00:00 EDT How to activate a BlackBerry PlayBook or BlackBerry 10 smartphone to the BlackBerry Device Service BlackBerry Device Service BlackBerry Mobile Fusion BlackBerry PlayBook OS 2.0 and 2.1 BlackBerry 10 OS To activate a BlackBerry PlayBook or http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB31844&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB31844 Mon, 01 Apr 2013 00:00:00 EDT Email profile settings are not saved when updated from the BlackBerry Management Studio web console BlackBerry Management Studio 6.4 BlackBerry Device Service 6.2 BlackBerry Enterprise Service 10 DT 6771852 If Email profile settings are http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB34019&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB34019 Thu, 28 Mar 2013 00:00:00 EDT The email profile cannot be saved error message is displayed on the BlackBerry Management Studio console when email profile is saved BlackBerry Management Studio 6.4 BlackBerry Device Service 6.2 BlackBerry Enterprise Service 10 DT 7016194 http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB34018&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB34018 Thu, 28 Mar 2013 00:00:00 EDT The installation path is too long. You must specify an installation path that is less than 67 characters is displayed during the installation of BlackBerry Device Service BlackBerry Enterprise Service 10 BlackBerry Management Studio http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB33794&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB33794 Wed, 13 Mar 2013 00:00:00 EDT The number of available Client Access Licenses is inaccurately reflected in the Universal Device Service BlackBerry Administration Console BlackBerry Mobile Fusion Studio Universal Device Service DT 5960785 The Universal Device Service http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB32655&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB32655 Tue, 12 Mar 2013 00:00:00 EDT One or more MDM domains are not listed in BlackBerry Mobile Fusion Studio BlackBerry Mobile Fusion Studio 6.0 BlackBerry Management Studio 6.4 DT 3429352 One or more MDM domains are missing from the drop-down in the top right corner of http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB31083&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB31083 Fri, 08 Mar 2013 00:00:00 EST How to perform a clean uninstall of BlackBerry Mobile Fusion Studio BlackBerry Mobile Fusion Studio To perform a clean removal of the BlackBerry Mobile Fusion Studio, complete the following three tasks: Remove the BlackBerry Mobile Fusion http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB32046&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB32046 Thu, 28 Feb 2013 00:00:00 EST