http://www.blackberry.com/btsc Latest published articles from the BlackBerry Technical Solution Center en-us 60 Fri, 24 May 2013 18:14:25 EDT How to Switch BlackBerry Enterprise Server Service Accounts For Microsoft Exchange BlackBerry Enterprise Server 4.0 to 5.0 SP4 for Microsoft Exchange BlackBerry Enterprise Server Express 5.0 to 5.0 SP4 for Microsoft Exchange BlackBerry http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB04293&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB04293 Wed, 15 May 2013 00:00:00 EDT Assigning service account permissions for a BlackBerry Enterprise Server for Microsoft Exchange BlackBerry Enterprise Server for Microsoft Exchange BlackBerry Enterprise Server Express for Microsoft Exchange BlackBerry Professional Software http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB02276&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB02276 Fri, 10 May 2013 00:00:00 EDT BlackBerry Controller service fails to start with service-specific error code 5003 or 5010 BlackBerry Enterprise Server 4.0 to 4.1 for Microsoft Exchange BlackBerry Enterprise Server Express 5.0 SP4 for Microsoft Exchange BlackBerry http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB16001&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB16001 Tue, 07 May 2013 00:00:00 EDT How to install or upgrade the MAPI Client and Collaboration Data Objects 1.2.1 on the BlackBerry Enterprise Server BlackBerry Enterprise Server 4.1 SP4 to 5.0 SP4 for Microsoft Exchange BlackBerry Professional Software 4.1 SP4 for Microsoft http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB15779&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB15779 Thu, 07 Mar 2013 00:00:00 EST An attempt to upgrade the database was unsuccessful. An error occurred while executing an SQL statement error is displayed when trying to upgrade BlackBerry Enterprise Server BlackBerry Professional Software 4.1 BlackBerry Enterprise Server http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB15451&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB15451 Wed, 27 Feb 2013 00:00:00 EST Address book entries fail to synchronize wirelessly with BlackBerry Enterprise Server BlackBerry smartphones BlackBerry Enterprise Server 5.0 SP3 The following log lines can be found within the Sync logs of the BlackBerry Enterprise Server. http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB31868&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB31868 Wed, 09 Jan 2013 00:00:00 EST Error System Error 1069 has occurred. The service did not start due to a logon failure is displayed in the Windows Event Viewer when starting BlackBerry Enterprise Server services BlackBerry Enterprise Server BlackBerry Professional http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB04045&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB04045 Fri, 21 Dec 2012 00:00:00 EST Unlisted Message Error appears when sending a meeting request from the BlackBerry smartphone BlackBerry Enterprise Server 3.6 to 5.0 SP3 for Microsoft Exchange BlackBerry Professional Software Microsoft Exchange 2003 SP2 to 2010 RU1 When a http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB05031&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB05031 Thu, 20 Dec 2012 00:00:00 EST BlackBerry smartphone stops responding at the Waiting for Services stage during an Enterprise Activation BlackBerry smartphones BlackBerry Enterprise Server 4.0 to 5.0 SP4 BlackBerry Professional Software During the wireless enterprise http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB04327&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB04327 Thu, 20 Dec 2012 00:00:00 EST CalICSSynchronizer::Synchronize - Synchronize failed: (0x80004005) appears in the Windows Event Viewer BlackBerry Enterprise Server 4.1 and 5.0 for Microsoft Exchange DT 202859 One or more of the following error messages appears in Windows® http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB22637&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB22637 Thu, 06 Dec 2012 00:00:00 EST One-way wireless email message reconciliation is not working from Microsoft Outlook or Novell GroupWise client to the BlackBerry smartphone BlackBerry Enterprise Server 3.6 SP7 to 4.1 for Microsoft Exchange BlackBerry Enterprise Server 3.6 http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB10720&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB10720 Mon, 26 Nov 2012 00:00:00 EST How to perform a clean uninstall of the BlackBerry Enterprise Server software BlackBerry Enterprise Server BlackBerry Professional Software To perform a clean removal of the BlackBerry Enterprise Server software, complete the following four http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB04096&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB04096 Fri, 02 Nov 2012 00:00:00 EDT