http://www.blackberry.com/btsc Latest published articles from the BlackBerry Technical Solution Center en-us 60 Wed, 19 Jun 2013 13:05:08 EDT What is the BlackBerry Device Analyzer BlackBerry 7 BlackBerry smartphones The BlackBerry Device Analyzer is an application included with BlackBerry 7.1 smartphones. It is designed to assist in identifying possible issues with the http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB29379&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB29379 Thu, 28 Mar 2013 00:00:00 EDT What does the Application Control Policy Is access to corporate data allowed prevent BlackBerry smartphones BlackBerry Enterprise Server 5.0 SP3 BlackBerry 7.1 BlackBerry 7 BlackBerry 6 With the introduction of BlackBerry 6 BlackBerry 7 and http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB32922&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB32922 Fri, 23 Nov 2012 00:00:00 EST Active Directory group contacts are not displayed in BlackBerry Enterprise Messenger contact list BlackBerry Enterprise Messenger Client Microsoft Office Communications Server 2007 Microsoft Lync Server 2010 After logging into Enterprise http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB28923&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB28923 Wed, 14 Nov 2012 00:00:00 EST Prefix Field in Gmail contacts causes contact information to synchronize incorrectly with the BlackBerry Smartphone BlackBerry® Internet Service BlackBerry® smartphones Gmail® The Prefix field contained in the contacts section of Gmail does http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB25753&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB25753 Mon, 13 Aug 2012 00:00:00 EDT Download of the BlackBerry Client for IBM Lotus Quickr or BlackBerry Client for IBM Lotus Connections fails with HTTP Error 500 BlackBerry® Social Networking Application Proxy BlackBerry® Client for IBM® Lotus Quickr™1.1 BlackBerry® Client http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB19929&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB19929 Thu, 09 Aug 2012 00:00:00 EDT When launching Verizon Push to Talk an Uncaught Exception is displayed if the application is disallowed through an application control policy or unlisted application control policy BlackBerry® Device Software 5.0 BlackBerry® 6 BlackBerry® 7 http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB28909&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB28909 Wed, 23 May 2012 00:00:00 EDT Your application permission settings will not allow use of VZ Navigator. Would you like to enable the application permissions? when attempting to launch VZ Navigator 7.0 on a BlackBerry smartphone BlackBerry® Desktop Software 7.1 VZ http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB31566&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB31566 Wed, 23 May 2012 00:00:00 EDT Value-added applications for BlackBerry smartphones BlackBerry® Enterprise Server The following applications are classed as value-added on BlackBerry® smartphones. BlackBerry® Enterprise Server administrators can deploy these applications http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB24317&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB24317 Tue, 22 May 2012 00:00:00 EDT Managing location data being sent to ad networks from applications installed on a BlackBerry smartphone BlackBerry® 6 to BlackBerry® 7.1 Advertising Service If a third-party application that uses Advertising Service is running, there may http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB31402&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB31402 Thu, 17 May 2012 00:00:00 EDT How to configure BlackBerry Social Networking Application Proxy load balancing using BIG-IP BlackBerry® Client for IBM® Lotus® Connections BlackBerry® Client for IBM® Lotus® Quickr BlackBerry® Social Networking Application Proxy The http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB22688&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB22688 Thu, 26 Apr 2012 00:00:00 EDT Discontinuation of Flickr Uploader for BlackBerry smartphones BlackBerry® smartphones Flickr™ Uploader for BlackBerry® smartphones As of March 1st, 2011, BlackBerry smartphone users will not be able to download or use the Flickr Uploader http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB25715&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB25715 Thu, 19 Apr 2012 00:00:00 EDT App Error 605 is displayed on the BlackBerry smartphone BlackBerry® Torch™ 9800 smartphone BlackBerry® Device Software 6.0 BlackBerry® smartphone applications While performing various activities an App Error 605 is displayed on the http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB23953&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB23953 Wed, 21 Mar 2012 00:00:00 EDT