http://www.blackberry.com/btsc Latest published articles from the BlackBerry Technical Solution Center en-us 60 Sat, 18 May 2013 02:55:55 EDT Data Service unavailable is displayed on the BlackBerry smartphone when attempting to log in to Enterprise Messenger BlackBerry® Enterprise Server BlackBerry® Client for use with Microsoft® Office Communications Server BlackBerry® Client http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB20287&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB20287 Tue, 07 Aug 2012 00:00:00 EDT Uncaught Exception: Missing Resource Files is displayed on the BlackBerry smartphone after processing a removal of Enterprise Messenger If a user's BlackBerry® smartphone is associated to a BlackBerry® Enterprise Server, and the http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB29956&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB29956 Mon, 20 Feb 2012 00:00:00 EST Internal Error. Please try again later appears when trying to log into the BlackBerry Client for IBM Lotus Sametime on the BlackBerry smartphone When attempting to log into the BlackBerry Client for IBM Lotus Sametime on the BlackBerry http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB24469&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB24469 Mon, 13 Feb 2012 00:00:00 EST Download and installation of BlackBerry Instant Messaging for IBM Lotus Sametime Download the BlackBerry Instant Messaging for IBM Lotus Sametime The following table lists IBM® Lotus® Sametime® software and BlackBerry® Device Software http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB20514&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB20514 Thu, 02 Feb 2012 00:00:00 EST Supported BlackBerry Instant Messaging for IBM Lotus Sametime Client versions This article is an overview of the BlackBerry® Instant Messaging for IBM® Lotus® Sametime® Client versions for BlackBerry® Device Software. For up to date http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB22946&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB22946 Thu, 02 Feb 2012 00:00:00 EST How to add and remove dedicated icons to the Home Screen when using BlackBerry Instant Messaging 2.5 applications The BlackBerry Instant Messaging 2.5 application suite allows the ability place a dedicated icon on the BlackBerry Home Screen http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB19302&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19302 Thu, 15 Dec 2011 00:00:00 EST BlackBerry Instant Messaging for IBM Lotus SameTime icon is missing from the BlackBerry smartphone Home Screen The BlackBerry Client for IBM Lotus SameTime icon is missing from the BlackBerry smartphone Home Screen. Enterprise Messenger is http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB19520&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19520 Wed, 14 Dec 2011 00:00:00 EST How to deploy BlackBerry Client for IBM Lotus Sametime using a website To deploy BlackBerry Client for IBM Lotus Sametime using a website, complete the following steps: Extract the files from the SametimeOTA.zip file to http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB14732&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB14732 Wed, 14 Dec 2011 00:00:00 EST Unable to remove IBM Lotus Sametime Enterprise Messenger using a software configuration The IBM Lotus Sametime Enterprise Messenger is not removed when using a software configuration even if the disposition is set to disallowed. BlackBerry® http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB23711&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB23711 Wed, 14 Dec 2011 00:00:00 EST BlackBerry Client for use with Microsoft Office Communications Server application details BlackBerry® Client for use with Microsoft® Office Live Communications Server 2005 and BlackBerry Client for use with Microsoft Office Communications http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB24141&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB24141 Thu, 03 Nov 2011 00:00:00 EDT BlackBerry Enterprise Server Compatibility Matrix For each major version of the BlackBerry® Enterprise Server and associated components, the common platform and required third-party software are integrated and released as the recommended http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB25234&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB25234 Thu, 06 Oct 2011 00:00:00 EDT