http://www.blackberry.com/btsc Latest published articles from the BlackBerry Technical Solution Center en-us 60 Sat, 25 May 2013 05:20:32 EDT “You have reached the maximum number of PIN changes for this account” is displayed when attempting to login to BlackBerry World on a BlackBerry 10 smartphone BlackBerry 10 OS BlackBerry Z10 smartphone BlackBerry Q10 smartphone BlackBerry http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB34242&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB34242 Fri, 10 May 2013 00:00:00 EDT There are too many PIN changes associated with this account (Error ID: 30801) is encountered when attempting to login to BlackBerry World BlackBerry ID BlackBerry World 2.0 to 3.1 BlackBerry smartphones BlackBerry PlayBook tablet When http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB25553&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB25553 Fri, 10 May 2013 00:00:00 EDT Unable to reset BlackBerry ID password when using a BlackBerry hosted email address BlackBerry smartphones BlackBerry ID BlackBerry Internet Service BlackBerry 10 OS This issue occurs if both the password and password recovery question are http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB28111&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB28111 Thu, 09 May 2013 00:00:00 EDT How to change or reset the BlackBerry ID password BlackBerry smartphones BlackBerry 10 OS BlackBerry 6 to 7 BlackBerry PlayBook tablet 4G LTE BlackBerry PlayBook BlackBerry ID To change the BlackBerry ID password, complete the steps below http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB26361&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB26361 Thu, 09 May 2013 00:00:00 EDT Unable to log into BlackBerry World with the BlackBerry ID when the SIM card is removed from the BlackBerry smartphone BlackBerry World BlackBerry ID BlackBerry 7 There are two scenarios whereby a BlackBerry smartphone user is unable to log http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB29361&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB29361 Thu, 09 May 2013 00:00:00 EDT How to reset the BlackBerry ID password using the password recovery question BlackBerry ID BlackBerry smartphones From the BlackBerry ID login screen on the smartphone select Forgot Password. Enter the BlackBerry ID Username and select OK. http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB28685&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB28685 Thu, 09 May 2013 00:00:00 EDT How to confirm a BlackBerry ID account BlackBerry ID To confirm the email address associated to the BlackBerry ID account, complete the following: Visit www.blackberry.com/blackberryid from any browser. Select Sign in. Enter the BlackBerry http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB34137&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB34137 Tue, 23 Apr 2013 00:00:00 EDT Unable to remove a credit card or PayPal account from the BlackBerry ID payment options BlackBerry World BlackBerry ID DT 2487795 Once a credit card or PayPal account is associated in the BlackBerry ID payment options for use with http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB24655&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB24655 Mon, 22 Apr 2013 00:00:00 EDT How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone BlackBerry PlayBook tablet BlackBerry Desktop Software 7.1 for Windows BlackBerry Desktop Software 2.3.1 for Mac OS BlackBerry smartphones BlackBerry http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB26694&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB26694 Tue, 16 Apr 2013 00:00:00 EDT How to change or update the BlackBerry ID Username (email address) BlackBerry ID To change the Username (email address) on the BlackBerry ID account: Visit http://www.blackberry.com/blackberryid from any browser. Select Sign in. Enter the http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB28060&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB28060 Thu, 28 Mar 2013 00:00:00 EDT What is a BlackBerry ID BlackBerry smartphone BackBerry PlayBook tablet BlackBerry 6 to 7 BlackBerry ID BlackBerry Protect BlackBerry World BlackBerry Messenger 7.0 BlackBerry ID is a master key to BlackBerry products, sites, services and http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB23716&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB23716 Mon, 18 Mar 2013 00:00:00 EDT Unable to log in to BlackBerry World on the BlackBerry smartphone when the BlackBerry MDS Connection Service is pointing to a proxy server BlackBerry Enterprise Server 4.1 to 5.0 SP3 BlackBerry World DT 120234 DT 128091 DT 914899 DT 2737990 http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB24693&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB24693 Thu, 14 Mar 2013 00:00:00 EDT Unable to access BlackBerry World after entering BlackBerry ID information BlackBerry World BlackBerry ID Upon opening BlackBerry World and entering BlackBerry ID information, the following error appears: An error has occurred. Please try http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB29058&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB29058 Thu, 14 Mar 2013 00:00:00 EDT