http://www.blackberry.com/btsc Latest published articles from the BlackBerry Technical Solution Center en-us 60 Sat, 25 May 2013 06:16:39 EDT An error occurred when the BlackBerry MVS was processing line 1 of the CSV file. appears when attempting to import users into the BlackBerry Mobile Voice System Console. BlackBerry MVS 5.0 to 5.2 When importing users into the BlackBerry MVS http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB33331&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB33331 Thu, 24 Jan 2013 00:00:00 EST How to change Network Hand off options from the BlackBerry Mobile Voice System client BlackBerry Mobile Voice System 5.1 to 5.2 The BlackBerry MVS 5.1 to 5.2 client has a feature to move calls between cellular and Wi-Fi transports with http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB31695&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB31695 Thu, 06 Dec 2012 00:00:00 EST How to verify BlackBerry Mobile Voice System client registration and provisioning BlackBerry Mobile Voice System 5.0 to 5.2 Sometimes it may be necessary to check the BlackBerry MVS status on a BlackBerry smartphone. To verify the http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB31629&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB31629 Thu, 06 Dec 2012 00:00:00 EST Upgrading to this version of the BlackBerry MVS software is not supported error is generated when attempting to upgrade to BlackBerry Mobile Voice System 5.2. BlackBerry MVS 5.0 to 5.2 When running the BlackBerry MVS 5.2 installation file http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB32517&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB32517 Mon, 15 Oct 2012 00:00:00 EDT