http://www.blackberry.com/btsc Latest published articles from the BlackBerry Technical Solution Center en-us 60 Sat, 25 May 2013 17:39:02 EDT How to change the password for the BlackBerry Social Networking Application Proxy console BlackBerry Social Networking Application Proxy for IBM Lotus Connections 2.3 and 2.5 to 2.5.1 BlackBerry Social Networking Application Proxy for http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB25449&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB25449 Fri, 07 Sep 2012 00:00:00 EDT Download of the BlackBerry Client for IBM Lotus Quickr or BlackBerry Client for IBM Lotus Connections fails with HTTP Error 500 BlackBerry® Social Networking Application Proxy BlackBerry® Client for IBM® Lotus Quickr™1.1 BlackBerry® Client http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB19929&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB19929 Thu, 09 Aug 2012 00:00:00 EDT What is the BlackBerry Social Networking Application Proxy BlackBerry® Client for IBM® Lotus® Connections BlackBerry® Client for IBM® Lotus® Quickr BlackBerry® Social Networking Application Proxy The BlackBerry® Social Networking http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB28083&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB28083 Wed, 06 Jun 2012 00:00:00 EDT How to configure BlackBerry Social Networking Application Proxy load balancing using BIG-IP BlackBerry® Client for IBM® Lotus® Connections BlackBerry® Client for IBM® Lotus® Quickr BlackBerry® Social Networking Application Proxy The http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB22688&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB22688 Thu, 26 Apr 2012 00:00:00 EDT Empty folders remain after removal of the BlackBerry Social Networking Application Proxy while using Windows Server 2008 BlackBerry® Social Networking Application Proxy BlackBerry® Client for IBM® Lotus® Connections 2.5 DT 662521 When the http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB24404&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB24404 Wed, 04 Apr 2012 00:00:00 EDT Usage of Initial Microsoft SharePoint Site Name and Initial Microsoft SharePoint Site URL in IT policy rules for the BlackBerry Client for Microsoft SharePoint The Initial Microsoft SharePoint Site URL field is used to type the URL that you http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB28089&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB28089 Thu, 15 Dec 2011 00:00:00 EST Attempting to search for bookmarks using special characters such as “:” or “;” while using the BlackBerry Client for IBM Lotus Connections produces the error “! Server Error: 1” If a user attempts to search for a bookmark using the http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB23780&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB23780 Thu, 15 Dec 2011 00:00:00 EST How to configure BlackBerry Social Networking Application Proxy load balancing using Apache Load balancing is one of the ways to increase the number of concurrent client connections to the application server. There are two types of load http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB22989&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB22989 Thu, 15 Dec 2011 00:00:00 EST HTTP Error 500 appears while using the BlackBerry Client for Microsoft SharePoint Occasionally while using the BlackBerry Client for Microsoft SharePoint, the user may be prompted to enter credentials. After the correct credentials are http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB24389&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB24389 Thu, 15 Dec 2011 00:00:00 EST Rapid battery drain occurs when accessing specific RSS feeds within Social Feeds When accessing specific RSS feeds using BlackBerry® Social Feeds the BlackBerry® smartphone may experience rapid battery drain. BlackBerry® Social Feeds 2.0 http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB27925&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB27925 Wed, 14 Dec 2011 00:00:00 EST Connection Timed Out appears after a link sent from a colleague is accessed using the Send As Email feature in the BlackBerry Client for Microsoft SharePoint Connection Timed Out appears after a link sent from a colleague is accessed using http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB24462&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB24462 Wed, 14 Dec 2011 00:00:00 EST Unable to view sub-sites while using the BlackBerry Client for Microsoft SharePoint When the BlackBerry Client for Microsoft SharePoint is installed, Microsoft SharePoint sub-sites are not visible on the BlackBerry smartphone after the http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB24388&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB24388 Wed, 14 Dec 2011 00:00:00 EST Increase BlackBerry Social Networking Application Proxy logging level To look at some communication issues between the BlackBerry Social Networking Application Proxy and the IBM® Lotus® Connections server, the default logging level may need http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB18076&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB18076 Wed, 14 Dec 2011 00:00:00 EST After using the repair installation option, the BlackBerry Social Networking Application Proxy fails to start After you run the repair option in the installation program for the BlackBerry Social Networking Application Proxy, you cannot http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB21709&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB21709 Wed, 14 Dec 2011 00:00:00 EST How to configure BlackBerry Social Networking Application Proxy load balancing using IIS Load balancing is one of the ways to increase the number of concurrent client connections to the application server. There are two types of load http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB22988&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB22988 Wed, 14 Dec 2011 00:00:00 EST What Information should be added in the installation for the BlackBerry Social Networking Application Proxy? Upon installation a the BlackBerry® Social Networking Application Proxy, there is a requirement to enter the Company and licensing http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB23789&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB23789 Wed, 14 Dec 2011 00:00:00 EST