http://www.blackberry.com/btsc Latest published articles from the BlackBerry Technical Solution Center en-us 60 Sat, 18 May 2013 02:49:41 EDT How to obtain BlackBerry Enterprise Server and desktop deployment packages for RIM Value-Added Applications BlackBerry Enterprise Server BlackBerry Desktop Software BlackBerry Enterprise Server and desktop deployment packages currently http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB27114&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB27114 Fri, 12 Apr 2013 00:00:00 EDT How to improve the voice announcement audio quality for BlackBerry Traffic 3.0 When using BlackBerry Traffic 3.0 on a BlackBerry smartphone running BlackBerry Device Software 7.0, one may experience issues where the volume is too low, http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB28332&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB28332 Mon, 09 Jan 2012 00:00:00 EST BlackBerry Traffic Guidance stops when receiving a call and the app is forced to “recalculate route” BlackBerry® Traffic for BlackBerry smartphones voice guidance stops when in a call and the the application is forced into a recalculating http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB29393&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB29393 Thu, 22 Dec 2011 00:00:00 EST How to enter an address as a destination in BlackBerry Traffic When using BlackBerry Traffic by Research In Motion, the following are steps to enter an address as your destination. To specify a destination in BlackBerry Traffic; Click the http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB20790&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB20790 Thu, 15 Dec 2011 00:00:00 EST In BlackBerry Traffic, the address is pointing to the wrong location or it cannot be found While searching and entering an address in BlackBerry Traffic, the address cannot be found. Instead, another address, near to the address entered, is http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB20617&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB20617 Wed, 14 Dec 2011 00:00:00 EST BlackBerry Traffic automatically deletes a previously entered place when entering a new place When adding a new place to My Places using BlackBerry® Traffic for BlackBerry smartphones, one of the previous entered places is deleted. http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB20957&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB20957 Wed, 14 Dec 2011 00:00:00 EST Definitions of colors and icons appearing when using BlackBerry Traffic When using BlackBerry Traffic in the traffic view, various colors may appear to signify the traffic conditions on the way to your destination. The following is a list http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB20958&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB20958 Wed, 14 Dec 2011 00:00:00 EST Sharing ETA within BlackBerry Traffic will use the Default email service when sending via email This is controlled by Default Messaging (CMIME). To change this, follow the below steps: For BlackBerry® Device Software 6.0 - Options > Device http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB26445&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB26445 Wed, 14 Dec 2011 00:00:00 EST Can’t select Current Location when adding a new Place in BlackBerry Traffic When entering a new My Place location, the option for Current Location may not appear. Because of this, you are unable to save the current location. BlackBerry® http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB20615&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB20615 Wed, 14 Dec 2011 00:00:00 EST Uncaught exception: Application net_rim_bb_traffic is not responding when performing a search When performing a search from within BlackBerry Traffic, an uncaught exception: net_rim_bb_traffic is not responding error may be displayed. http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB26467&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB26467 Wed, 14 Dec 2011 00:00:00 EST Hardware and software requirements of BlackBerry Traffic The following are requirements of the BlackBerry® Traffic for BlackBerry smartphones application by Research In Motion®: A BlackBerry smartphone with a full keyboard or touch screen http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB20663&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB20663 Sun, 27 Nov 2011 00:00:00 EST