http://www.blackberry.com/btsc Latest published articles from the BlackBerry Technical Solution Center en-us 60 Wed, 22 May 2013 17:16:30 EDT How to obtain BlackBerry Enterprise Server and desktop deployment packages for RIM Value-Added Applications BlackBerry Enterprise Server BlackBerry Desktop Software BlackBerry Enterprise Server and desktop deployment packages currently http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB27114&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB27114 Fri, 12 Apr 2013 00:00:00 EDT What is the BlackBerry Device Analyzer BlackBerry 7 BlackBerry smartphones The BlackBerry Device Analyzer is an application included with BlackBerry 7.1 smartphones. It is designed to assist in identifying possible issues with the http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB29379&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB29379 Thu, 28 Mar 2013 00:00:00 EDT Tagged on flights are not displayed in BlackBerry Travel BlackBerry Travel for BlackBerry smartphones 2.5.18.99 When a flight is tagged onto an itinerary, BlackBerry Travel will select the initial location as the destination as well as set http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB33248&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB33248 Thu, 13 Dec 2012 00:00:00 EST BlackBerry Travel displays duplicate entries for Hilton Garden Inn BlackBerry Travel for BlackBerry smartphones BlackBerry Travel 2.5.18.99 displays duplicate entries for Hilton Garden Inn after scanning the itinerary. BlackBerry Travel http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB33225&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB33225 Mon, 10 Dec 2012 00:00:00 EST When manually adding a flight to an existing trip in BlackBerry Travel only the first leg of the trip is displayed BlackBerry Travel for BlackBerry smartphones 2.5.18.99 When manually adding a flight to an existing trip in BlackBerry Travel http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB33212&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB33212 Fri, 07 Dec 2012 00:00:00 EST What does the Application Control Policy Is access to corporate data allowed prevent BlackBerry smartphones BlackBerry Enterprise Server 5.0 SP3 BlackBerry 7.1 BlackBerry 7 BlackBerry 6 With the introduction of BlackBerry 6 BlackBerry 7 and http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB32922&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB32922 Fri, 23 Nov 2012 00:00:00 EST Active Directory group contacts are not displayed in BlackBerry Enterprise Messenger contact list BlackBerry Enterprise Messenger Client Microsoft Office Communications Server 2007 Microsoft Lync Server 2010 After logging into Enterprise http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB28923&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB28923 Wed, 14 Nov 2012 00:00:00 EST Unable to deploy RIM Value-Added application via software configuration due to a missing dependency BlackBerry® Enterprise Server 5.0 eBay® 2.0.0.47 for BlackBerry® smartphones BlackBerry® AppWorld™ 3.0 BlackBerry® Messenger 5.0 and 6.0 http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB31070&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB31070 Tue, 28 Aug 2012 00:00:00 EDT Supported BlackBerry Travel providers BlackBerry® Travel 1.0, 2.0 BlackBerry® smartphone For a list of supported BlackBerry Travel Providers please refer to http://blackberry.worldmate.com/supported_providers.php . BlackBerry Travel for http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB25898&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB25898 Wed, 22 Aug 2012 00:00:00 EDT Prefix Field in Gmail contacts causes contact information to synchronize incorrectly with the BlackBerry Smartphone BlackBerry® Internet Service BlackBerry® smartphones Gmail® The Prefix field contained in the contacts section of Gmail does http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB25753&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB25753 Mon, 13 Aug 2012 00:00:00 EDT Flights added to itinerary in BlackBerry Travel app originating from YYT airport display 3.5 hours behind in the BlackBerry calendar BlackBerry® Travel™ for BlackBerry® smartphones 2.5.18.99 Flights added to itinerary in the BlackBerry® http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB31796&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB31796 Tue, 03 Jul 2012 00:00:00 EDT When launching Verizon Push to Talk an Uncaught Exception is displayed if the application is disallowed through an application control policy or unlisted application control policy BlackBerry® Device Software 5.0 BlackBerry® 6 BlackBerry® 7 http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB28909&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB28909 Wed, 23 May 2012 00:00:00 EDT Your application permission settings will not allow use of VZ Navigator. Would you like to enable the application permissions? when attempting to launch VZ Navigator 7.0 on a BlackBerry smartphone BlackBerry® Desktop Software 7.1 VZ http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB31566&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB31566 Wed, 23 May 2012 00:00:00 EDT