http://www.blackberry.com/btsc Latest published articles from the BlackBerry Technical Solution Center en-us 60 Tue, 21 May 2013 02:02:23 EDT How to obtain BlackBerry Enterprise Server and desktop deployment packages for RIM Value-Added Applications BlackBerry Enterprise Server BlackBerry Desktop Software BlackBerry Enterprise Server and desktop deployment packages currently http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB27114&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB27114 Fri, 12 Apr 2013 00:00:00 EDT Unable to edit or create new contacts on the BlackBerry Address Book BlackBerry® Device Software 5.0 Yahoo!® Messenger for BlackBerry® smartphones 3.0.0.19 Windows Live™ Messenger for BlackBerry® smartphones 3.0.0.19 After updating one or http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB31333&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB31333 Thu, 10 May 2012 00:00:00 EDT Some social networking applications are not listed in BlackBerry Social Feeds Some social networking applications might not be listed as options to log in and integrate with BlackBerry Social Feeds. BlackBerry® Social Feeds AOL® Instant http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB23089&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB23089 Thu, 15 Mar 2012 00:00:00 EDT Transport selection for BlackBerry smartphone Social Networking and Instant Messaging applications The following content provides an understanding of how social networking applications use different transport when a BlackBerry® smartphone http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB25618&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB25618 Wed, 14 Mar 2012 00:00:00 EDT Unable to log into Google Talk for BlackBerry smartphones when using a googlemail.com email account When logging into Google Talk for BlackBerry smartphones, entering the correct username and password causes the login to fail, stating the http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB22743&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB22743 Thu, 15 Dec 2011 00:00:00 EST Google Talk restriction for BlackBerry smartphones on the AT&T wireless network BlackBerry smartphones on the AT&T® wireless network do not currently support the use of the Google Talk application. For more information on Google Talk, see http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB13980&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB13980 Thu, 15 Dec 2011 00:00:00 EST End users may be unable to chat and see contacts using MSN, Windows Live Messenger, Google Talk or Yahoo Messenger End users may be unable to chat and see contacts using MSN® , Windows Live™ Messenger for BlackBerry® smartphones, Google http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB27859&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB27859 Thu, 15 Dec 2011 00:00:00 EST How to add and remove dedicated icons to the Home Screen when using BlackBerry Instant Messaging 2.5 applications The BlackBerry Instant Messaging 2.5 application suite allows the ability place a dedicated icon on the BlackBerry Home Screen http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB19302&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19302 Thu, 15 Dec 2011 00:00:00 EST BlackBerry Instant Messaging Optimization of Data Consumption BlackBerry Instant Messaging allows you to keep in touch with your IM contacts, no matter where you are or what you’re doing supporting the following services: Windows Live™ http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB19444&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB19444 Wed, 14 Dec 2011 00:00:00 EST Perform a clean uninstall of Google Talk for BlackBerry smartphones This procedure removes all traces of Google Talk for BlackBerry smartphones from the BlackBerry smartphone. The procedure consists of the following three tasks: Delete the http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB05109&sliceID=1&command=show&forward=nonthreadedKC&kcId=KB05109 Wed, 14 Dec 2011 00:00:00 EST