http://www.blackberry.com/btsc Latest published articles from the BlackBerry Technical Solution Center en-us 60 Tue, 18 Jun 2013 23:25:46 EDT What is the BlackBerry Device Analyzer BlackBerry 7 BlackBerry smartphones The BlackBerry Device Analyzer is an application included with BlackBerry 7.1 smartphones. It is designed to assist in identifying possible issues with the http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB29379&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB29379 Thu, 28 Mar 2013 00:00:00 EDT What does the Application Control Policy Is access to corporate data allowed prevent BlackBerry smartphones BlackBerry Enterprise Server 5.0 SP3 BlackBerry 7.1 BlackBerry 7 BlackBerry 6 With the introduction of BlackBerry 6 BlackBerry 7 and http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB32922&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB32922 Fri, 23 Nov 2012 00:00:00 EST Active Directory group contacts are not displayed in BlackBerry Enterprise Messenger contact list BlackBerry Enterprise Messenger Client Microsoft Office Communications Server 2007 Microsoft Lync Server 2010 After logging into Enterprise http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB28923&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB28923 Wed, 14 Nov 2012 00:00:00 EST Unable to forward signed or signed and encrypted messages containing attachments BlackBerry Enterprise Server 5.0 SP3 for Microsoft Exchange BlackBerry 7 and BlackBerry 7.1 S/MIME Support Pack BlackBerry Smart Card Reader 2.0 BlackBerry http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB32845&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB32845 Mon, 29 Oct 2012 00:00:00 EDT Unable to forward messages in signed or encrypted formats that contain an attachment from the BlackBerry smartphone BlackBerry Device Software BlackBerry Enterprise Server S/MIME Support Package for BlackBerry smartphones DT 864167 When an http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB18151&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB18151 Thu, 18 Oct 2012 00:00:00 EDT Error communicating with smart card when attempting to send a Signed or Signed and Encrypted message using the 144k Gemalto smart card BlackBerry® smartphones BlackBerry® Smart Card Reader 1.0 and 2.0 144k Gemalto® smart card When the http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB21721&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB21721 Fri, 31 Aug 2012 00:00:00 EDT Prefix Field in Gmail contacts causes contact information to synchronize incorrectly with the BlackBerry Smartphone BlackBerry® Internet Service BlackBerry® smartphones Gmail® The Prefix field contained in the contacts section of Gmail does http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB25753&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB25753 Mon, 13 Aug 2012 00:00:00 EDT Unable to retrieve S/MIME .pfx certificates from an email message on the BlackBerry smartphone BlackBerry® Tour™ 9630 smartphone BlackBerry® Bold™ 9650 smartphone BlackBerry® Bold™ 9700 smartphone BlackBerry ® Curve ™ 8900 smartphone http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB24743&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB24743 Tue, 07 Aug 2012 00:00:00 EDT How to wirelessly deploy the S/MIME Support Package for BlackBerry smartphones from the BlackBerry Enterprise Server BlackBerry® Enterprise Server 4.1 to 5.0 BlackBerry Device Software 4.1 to 7.1 S/MIME Support Package for BlackBerry http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB22543&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB22543 Tue, 07 Aug 2012 00:00:00 EDT How to enable BlackBerry S/MIME support package with the BlackBerry Administration Service settings BlackBerry® Enterprise Server 5.0 SP2 S/MIME Support Package for BlackBerry® smartphones In order to enable and use S/MIME protection on a http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB25677&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB25677 Tue, 07 Aug 2012 00:00:00 EDT How to install BlackBerry Smart Card Reader Version 2 software and pair with a device BlackBerry® Desktop Software BlackBerry® Smart Card Reader v2.0.0 BlackBerry® Device Software 4.1 to 7.1 Installation steps for installing BlackBerry http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB24747&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB24747 Fri, 27 Jul 2012 00:00:00 EDT How to pair a BlackBerry Smart Card Reader with a BlackBerry smartphone BlackBerry® Desktop Software 4.5 to 7.1 BlackBerry® Device Software 4.1 to 7.0 BlackBerry® Smart Card Reader 1.0 and 2.0 BlackBerry® S/MIME Support Package 4.1 to 7.0 http://btsc.webapps.blackberry.com/btsc/dynamickc.do?externalId=KB16158&sliceID=2&command=show&forward=nonthreadedKC&kcId=KB16158 Fri, 27 Jul 2012 00:00:00 EDT