How to switch between iTunes and Windows Media Player for BlackBerry Media Sync

Article ID: KB17354

Type: Support Content

Last Modified: 12-02-2009

 

Product(s) Affected:

  • BlackBerry® Desktop Software (Windows)
CollapseOverview

Originally designed to work specifically with the iTunes music collection, the updated version of BlackBerry Media Sync 2.0 now extends to support Windows Media® Player. Both of these music libraries can exist on the BlackBerry smartphone at the same time, and each library is maintained separately. However, if iTunes and Windows Media Player generate libraries from the same media source it may result in duplicate content on the BlackBerry smartphone.

CollapseEnvironment
  • BlackBerry® Media Sync version 2.0
  • iTunes
  • Windows® Media Player
CollapseResolution

To remove all content from one library, and synchronize with the other, complete the following steps:

  1. Connect the BlackBerry smartphone to the computer with a USB cable.
  2. From BlackBerry® Desktop Manager, click the Media icon.
  3. Under the BlackBerry Media Sync section, click the Start button.
  4. Click Options.
  5. Click the Delete button to remove all music from the BlackBerry smartphone that has been synchronized by BlackBerry Media Sync.

    Note: Clicking the Delete button removes all music synchronized by BlackBerry Media Sync, regardless of which library it was transferred from.

  6. From the Options screen, click either iTunes or Windows Media Player in the Select Music Library field.
  7. Click OK.
  8. Click Sync to begin synchronizing content with the selected library.

Disclaimer

By downloading, accessing or otherwise using the Knowledge Base documents you agree:

   (a) that the terms of use for the documents found at www.blackberry.com/legal/knowledgebase apply to your use or reference to these documents; and

   (b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.


Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.