The following error appears during the database creation section of the BlackBerry Enterprise Server or the BlackBerry Professional Software installation:
Database server not found, please verify the information
- BlackBerry® Enterprise Server version 4.1
- BlackBerry® Professional Software
- Microsoft® SQL Server® Desktop Engine (MSDE) 2000 Release A
MSDE or Microsoft® SQL Server® 2005 Express Edition is already installed, but the installation process did not create a default instance.
Create a new database instance by completing the following steps:
- Download and run MSDE 2000 A. This will extract the files to C:\MSDERelA by default.
- Open the command prompt by typing cmd in the Run command window, and then pressing Enter.
- Browse to the following directory: C:\MSDERelA>
- Run the following command: setup INSTANCENAME=<instance_name> SECURITYMODE=SQL SAPWD=<sa_password>.
Where <sa_password> is the service account password and <instance_name> is the name of the instance created. - Once the above installation is complete, run the BlackBerry Enterprise Server setup again.
- At the database screen, type the database information as <server_name>\<instance_name>.
Note: Once the instance has been created, make sure that the MSSQL$<instance_name> service is running under Start > Programs > Administrative Tools > Services prior to running the database creation section in the BlackBerry Professional Software installation.
MSDE 2000 A can be found by searching for "MSDE 2000 download" at http://www.microsoft.com.
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