A BlackBerry® Bold™ 9700 smartphone that is being activated over the wireless network reboots after verifying encryption.
- BlackBerry® Enterprise Server 4.1 SP6 MR4 for Microsoft® Exchange
- BlackBerry® Bold™ 9700 smartphone
- BlackBerry® Device Software 5.0.0.321
This is an issue with BlackBerry Device Software 5.0.0.321.
Update to BlackBerry Device Software 5.0.0.351.
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