- BlackBerry Desktop Software
- Microsoft Windows
The following table lists Knowledge Base articles with information about issues that may result in the BlackBerry Desktop Software not detecting a USB connected BlackBerry smartphone.
||Related Knowledge Based Articles|
|The BlackBerry smartphone is not detected by the Windows system.
To confirm if the Windows system is detecting the BlackBerry smartphone reference KB28440 .
|The BlackBerry smartphone appears in Windows Device Manager but the Desktop Software does not detect the connected device.
By downloading, accessing or otherwise using the Knowledge Base documents you agree:
(b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.
Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.