Supported attachment formats for the BlackBerry Internet Service

Article ID: KB03265

Type: Support Content

Last Modified: 12-14-2011

 

Product(s) Affected:

  • BlackBerry Internet Service
Jump to: Environment | Overview
CollapseEnvironment
  • BlackBerry® Attachment Service
  • BlackBerry® Device Software 2.6 for BlackBerry smartphones based on C++
  • BlackBerry Device Software 3.6 or later for BlackBerry smartphones based on Java®
  • BlackBerry® Internet Service
CollapseOverview
BlackBerry® Internet Service supports message attachment viewing for the following file types:

Attachment Type Minimum BlackBerry Device Software version BlackBerry Smartphone with Color Screen Required
  • Microsoft® Word (DOC, DOT, DOCX)
  • Microsoft Excel® (XLS, XLSX)
  • Microsoft PowerPoint® (PPT, PPTX)
  • Corel® WordPerfect® (WPD)
  • Adobe® Acrobat® PDF (PDF)*
  • ASCII text (TXT)
  • Rich Text Format files (RTF)
  • vCard® contact (VCF)
Note: If a PDF file is password-protected, you will be prompted to type the password in order to view it on the BlackBerry smartphone.
2.6 (BlackBerry smartphones based on C++)

3.6 (BlackBerry smartphones based on Java)
No
  • HTML
3.6 No
  • Zip archive (ZIP)
Note: Password-encrypted ZIP files are not supported
3.7 No
  • JPG, JPEG
  • BMP
  • GIF
  • PNG
  • TIFF
  • WMF
Note: Multi-page TIFF images are not supported. (See KB04779 for more information.)
3.8 Yes
  • Voicemail Attachments (WAV, MP3)
  • iCalendar Attachments (ICF)
Note: encoded voice mail playback - up to 500KB file size
4.2 Yes
  • Microsoft® Windows Media Audio (WMA)
4.2 Yes
  • OpenDocument Text (ODT)
  • OpenDocument Presentation (ODP)
  • OpenDocument Spreadsheet (ODT)
  • OpenDocument Text Templates (OTT)
4.0 Yes


 
             
 





















































BlackBerry Internet Service supports the following attachment viewing functionality:
Note: To view images and color attachments, the BlackBerry smartphone must have a color screen.
 
Attachment Functionality Minimum BlackBerry Device Software Version
Pan, zoom, or rotate images.
View embedded pictures in Microsoft® Word documents
Save attached images to the BlackBerry smartphone for viewing offline at a later time
3.8
View footnotes 3.8
Show or hide tracked changes when viewing attached documents. 3.8
Jump to another part of a document instead of viewing it sequentially. 3.8
Enlarge All for Image view (BlackBerry Internet Service only). 4.1
Rendering support (BlackBerry Internet Service only).
4.1
. Inline thumbnail image rendering in the messages list (BlackBerry Internet Service only). 4.1
       
The following table displays the attachment viewing functionality for files supported by the BlackBerry Internet Service.
This functionality requires a minimum installation of BlackBerry Device Software version 3.8.


Feature
File Types
Word
Excel
PPT
WPD
PDF
HTML
Bookmark
Yes
Yes

Yes

Yes
Color Support
Yes
Yes Yes Yes
Yes
Comments
Yes




Email Links
Yes Yes Yes Yes Yes Yes
Embedded Images
Yes


TIFF only

Embedded Tables
Yes




Endnotes
Yes
Font Size
Yes Yes Yes Yes
Font Style
Yes Yes Yes Yes Yes Yes
Footnotes Yes
Internal Hyperlinks
Yes Yes
Internal Table of Contents
Yes Yes
Password
Yes
Phone Links
Yes Yes Yes Yes Yes Yes
Text Box
Yes
Track Changes
Yes Yes
URL Links
Yes Yes Yes Yes Yes Yes
 
 





























Disclaimer

By downloading, accessing or otherwise using the Knowledge Base documents you agree:

   (a) that the terms of use for the documents found at www.blackberry.com/legal/knowledgebase apply to your use or reference to these documents; and

   (b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.


Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.