- BlackBerry smartphone
- BlackBerry Enterprise Server
- BlackBerry Internet Service
Depending on the wireless service provider and integration option (BlackBerry Enterprise Server or BlackBerry Internet Service), more than one browser may appear on the BlackBerry smartphone.
The Wireless Application Protocol (WAP) Browser views Wireless Markup Language (WML) web pages. This browser is provided by the wireless service provider. The WAP browser’s name and icon typically varies between wireless service providers.
The BlackBerry Browser views HTML web pages both on the Internet and the work intranet. It is available if the BlackBerry smartphone is integrated with an email account using one of the following:
- BlackBerry Enterprise Server 3.5 to 5.0 SP4 for Microsoft Exchange
- BlackBerry Enterprise Server 2.2 to 5.0 SP4 for IBM Domino
- BlackBerry Enterprise Server 4.1 to 5.0 SP4 for Novell GroupWise
The Internet Browser on the BlackBerry smartphone views HTML web pages. Some wireless service providers enable the Internet Browser as part of the BlackBerry Internet Service. The Internet Browser is available if the BlackBerry smartphone has BlackBerry Device Software 3.7 through 6.0. However, some wireless service providers require BlackBerry Device Software 4.0 to use the Internet Browser.
For related troubleshooting information, see:
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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.