What is Role Based Administration on BlackBerry Enterprise Server

Article ID: KB04889

Type: Support Content

Last Modified: 12-15-2011

 

Product(s) Affected:

  • BlackBerry Enterprise Server for Novell GroupWise
  • BlackBerry Enterprise Server for Microsoft Exchange
  • BlackBerry Enterprise Server for IBM Domino
CollapseEnvironment
  • BlackBerry® Enterprise Server 4.1
CollapseOverview

BlackBerry® Manager uses administrative role assignments in order to limit access to sensitive data. Role titles correspond to common administrative roles.

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The following table lists each role and its functionality.

Role

Functionality

Security Administrator

(rim_db_admin_security)

This role can perform all tasks. This is the only role that can manage role membership or change sensitive security properties, such as licenses and encryption keys.

Audit Security Administrator

(rim_db_admin_audit_security)

This role can view the same options as the Security Administrator role, but it cannot change or update any of these options.

Enterprise Administrator

(rim_db_admin_enterprise)

This role can perform all tasks relating to BlackBerry smartphone users, services, servers, and global application data. A BlackBerry Enterprise Administrator can also control services within the BlackBerry Enterprise Server, and can view and edit licenses and encryption keys.

Audit Enterprise Administrator

(rim_db_admin_audit_enterprise)

This role can view the same options as the Enterprise Administrator role, but it cannot change or update any of these options.

Senior Help Desk Administrator

(rim_db_admin_sr_helpdesk)

This role can perform all BlackBerry smartphone user management tasks, including deleting BlackBerry smartphone users, changing IT policy assignments, and issuing IT administration commands.
Audit Senior Help Desk Administrator

(rim_db_admin_audit_sr_helpdesk)

This role can view the same options as the Senior Help Desk role, but it cannot change or update any of these options.

Device Administrator

(rim_db_admin_handheld)

This role can perform all tasks that relate to BlackBerry smartphone users and BlackBerry smartphone management. The role is designed for administrators who support new BlackBerry smartphone users and deploy BlackBerry smartphones.

Audit Device Administrator

(rim_db_admin_audit_handheld)

This role can view the same options as the Device Administrator role, but it cannot change or update any of these options.

Junior Help Desk Administrator

(rim_db_admin_jr_helpdesk)

This role can perform BlackBerry smartphone user account management tasks, including creating and sending wireless enterprise activation passwords, resending service books or IT policies, and assigning audit roles. This role cannot add, move, or delete BlackBerry smartphone user accounts, or send certain IT administration commands.

Audit Junior Help Desk Administrator

(rim_db_admin__audit_jr_helpdesk)

This role can view the same options as the Junior Help Desk role, but it cannot change or update any of these options.

Note: This information is an overview of the types of administrative roles for the BlackBerry Enterprise Server. For detailed information, see the respective Role Matrix sections of the following guides:

BlackBerry Enterprise Server for Microsoft® Exchange: Administration Guide

BlackBerry Enterprise Server for IBM® Lotus® Domino®: Administration Guide

BlackBerry Enterprise Server for Novell® GroupWise®: Administration Guide

CollapseAdditional Information

Version 5.0 of the BlackBerry Enterprise Server allows for the creation of additional Administrative Roles but also includes the following pre-configured roles:

Security role, Enterprise role, Senior Helpdesk role, Junior Helpdesk role, Server only role, User only role

Further information can be found in the Administration Guide - BlackBerry Enterprise Server

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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.