- BlackBerry® Internet Service
- BlackBerry® smartphones
The following table outlines some of the email accounts that can be integrated with the BlackBerry® Internet Service, and the reconciliation features that are available with each email account type.
Reconciliation from BlackBerry smartphone to mailbox
|
Source |
Wireless Deletion |
Save Sent Items |
Wireless read/unread status |
|
Microsoft® Outlook® Web Access |
Yes |
Yes |
Yes |
|
Yahoo!® Mail |
Yes |
Yes |
Yes |
|
Windows Live™ Hotmail® or MSN® (MSN MSP) |
Yes |
Yes |
Yes |
|
AOL® Mail |
Yes |
No |
Yes |
|
Post Office Protocol 3 (POP3) |
Yes |
No |
No |
|
Internet Message Access Protocol 4 (IMAP4) |
Yes |
Yes, in some cases |
Yes |
|
Google Mail™ |
Yes |
Yes |
Yes |
Reconciliation from mailbox to BlackBerry smartphone
|
Source |
Wireless Deletion |
Sent Items |
Wireless read/unread status |
|
Microsoft Outlook Web Access |
Yes |
No |
No |
|
Yahoo! Mail |
Yes |
No |
Yes |
|
Windows Live Hotmail or MSN (MSN MSP) |
No |
No |
No |
|
AOL Mail |
Yes |
No |
No |
|
Post Office Protocol 3 (POP3) |
Yes |
No |
No |
|
Internet Message Access Protocol 4 (IMAP4) |
Yes |
No |
No |
|
Google Mail |
Yes |
Yes |
Yes |
Email reconciliation with the BlackBerry Internet Service is from the BlackBerry smartphone to the messaging server, and the messaging server to the BlackBerry smartphone. For reconciliation changes to occur in an email application such as Microsoft Outlook, the email application must reconcile with the messaging server, not the BlackBerry smartphone.
It is necessary to correctly configure the BlackBerry smartphone and integrated email accounts to turn on the full two-way reconciliation. Reconciliation changes from the mailbox to the BlackBerry smartphone require up to 6 hours.
For more information on Microsoft® Mobile Services Protocol (MSN® MSP), see KB24360.
The Reconcile Now feature of the BlackBerry Smartphone will allow changes made on the device to be pushed to the mail server. This will not pull changes made on the mail server to the device using the BlackBerry Internet Service. This will also not affect the mail polling cycle of the email account.
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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.