What is the Switch Device Wizard

Article ID: KB05421

Type: Support Content

Last Modified: 10-23-2012

 

Product(s) Affected:

  • Desktop Software (Windows)
CollapseEnvironment
  • BlackBerry Desktop Manager 4.2 to 7.1
  • BlackBerry Device Software
  • Palm Desktop Software 4.0.1, 4.1, 4.1.2, 4.1.4, 4.1.4E, and 6.0.1
  • Palm OS powered devices
  • Windows Mobile powered devices
CollapseOverview

The Switch Device Wizard allows the BlackBerry smartphone user to perform the following procedures:

  • Switch from one BlackBerry smartphone to another BlackBerry smartphone (all versions of BlackBerry Desktop Software)
  • Switch from a Palm OS or Windows Mobile enabled device to a BlackBerry smartphone (BlackBerry Desktop Manager 4.2 to 5.0.1)

Switch from one BlackBerry smartphone to another BlackBerry smartphone

When switching from one BlackBerry smartphone to another BlackBerry smartphone, the Switch Device Wizard is designed to provide the following:

  • Import messages, organizer data including the contact list and calendar, and options
  • Import third-party applications

    Note: Some third party applications might not be supported during the switch if you are moving to a BlackBerry smartphone with newer BlackBerry Device Software.

  • Update the software on the BlackBerry smartphone if there is a newer version available at the time of performing the switch
  • Provide the option to select the applications to add or remove to the switched BlackBerry smartphone.

    Note: Third-party application migration is not supported on BlackBerry Device Software 3.8 and earlier

Switch from a Palm OS or Microsoft Windows Mobile enabled device to a BlackBerry smartphone

When switching from a Palm OS or Windows Mobile enabled device to a BlackBerry smartphone, the Switch Device Wizard is designed to import your organizer data, including contacts, memos, tasks, and calendar entries from a non-BlackBerry device to a BlackBerry smartphone.

    CollapseAdditional Information

    The Switch Device Wizard will only transfer future appointments from the Palm Desktop Software to the BlackBerry smartphone. Past appointments, excluding recurring appointments, are not transferred to the BlackBerry smartphone. This is by design.

    The Switch Device Wizard does not support Windows Mobile 6.0 devices.

    The Switch Device Wizard only supports BlackBerry to BlackBerry transfer from version 6.0 onwards.

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    Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.