- BlackBerry Desktop Software
- BlackBerry smartphones
- microSD card
Files stored on the BlackBerry smartphone's microSD media card have a .rem extension added to the original file name.
The following error occurs when attempting to view the file on a computer:
Unable to display file <filename>.<extension>.rem
Unable to display file blackberry.jpg.rem
Upgrade the BlackBerry Desktop Software to the latest version in order to transfer encrypted files. Visit the following link to download:
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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.