What is mass storage mode

Article ID: KB11879

Type: Support Content

Last Modified: 12-15-2011


Product(s) Affected:

  • BlackBerry Desktop Software for Windows
  • BlackBerry® Desktop Manager 4.2 and later
  • BlackBerry® Desktop Manager 1.0 and later
  • MicroSD media card

While your BlackBerry smartphone is connected to your computer through a USB connection, mass storage mode allows you to transfer files between your media card and your computer.

When mass storage mode is turned on, you can use Windows® Explorer (or My Computer) or Mac OSX to transfer files between your media card and your computer.

Mass storage mode must be turned on in order to use certain features and tools of the BlackBerry Desktop Manager such as BlackBerry® Media Sync and Roxio® Media Manager for BlackBerry® smartphones. For instructions on how to manually turn on or turn off mass storage mode, see KB13564.

CollapseAdditional Information

For more information about mass storage mode, see the user guide for your BlackBerry smartphone model.


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