How to back up BlackBerry smartphone data using BlackBerry Desktop Software for Windows

Article ID: KB12487

Type: Support Content

Last Modified: 11-27-2013

 

Product(s) Affected:

  • Desktop Software (Windows)
CollapseEnvironment
  • BlackBerry Desktop Software 6.0 to 7.1
  • Windows
CollapseOverview

To back up the BlackBerry smartphone data using BlackBerry Desktop Software, complete the following steps:

  1. Open BlackBerry Desktop Software.
  2. Connect the smartphone to the computer using the USB cable.
  3. Once the smartphone is detected, click Back Up Now.
  4. Select the appropriate Backup type:
    • Full (all device data and settings)
    • Quick (exclude email)
    • Custom (selected data only)
      Note
      : If Custom is selected, a new box will be presented where the individual databases can be selected for back up
      (for a list of all databases, see KB03974).
  5. If the smartphone is equipped with built-in media storage, select the Files saved on my built-in media storage check box.
  6. Click Back up.

To enable automatic backups of the BlackBerry smartphone data using BlackBerry Desktop Software, complete the following steps:

  1. Open BlackBerry Desktop Software .
  2. Connect the smartphone to the computer using the USB cable.
  3. Once the smartphone is detected, click Device > Device options.
  4. Under the When I connect my device heading, select the Back up my device check box and select how often a backup needs to be performed from the drop-down list.
  5. Click OK.
CollapseAdditional Information

To download BlackBerry Desktop Software, visit www.blackberry.com/desktopsoftware.

To restore data from a backup file to the BlackBerry smartphone, see KB10339.

To perform a backup of the BlackBerry smartphone data on a Mac computer, see KB18776.

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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.