Services that are available over a Wi-Fi connection

Article ID: KB13368

Type: Support Content

Last Modified: 03-06-2013

 

Product(s) Affected:

  • BlackBerry 7 OS and earlier
  • BlackBerry Internet Service
CollapseEnvironment
  • BlackBerry Internet Service 
CollapseOverview

A Wi-Fi enabled BlackBerry smartphone can access voice and data services using multiple radio technologies.

If the wireless service provider makes Unlicensed Mobile Access (UMA) or Generic Access Network (GAN) technology available for subscription, the Wi-Fi enabled BlackBerry smartphone accesses voice and data services over a mobile network and a Wi-Fi connection. UMA/GAN allows concurrent connections to data services over a Wi-Fi connection and voice services over the mobile network.

A Wi-Fi enabled BlackBerry smartphone can establish a Wi-Fi connection from an organization's Wi-Fi network, a personal Wi-Fi network with a Virtual Private Network (VPN) connection, or a hotspot with a VPN connection direct to the BlackBerry Router.

In addition, using a Wi-Fi network to connect directly to the BlackBerry Router, with or without a VPN session, allows the BlackBerry smartphone to pass traffic to and from a BlackBerry Enterprise Server. A BlackBerry data plan may be required to connect to the BlackBerry Router on a BlackBerry Enterprise Server to access BlackBerry data services.

To connect to the BlackBerry Data Services over Wi-Fi for PIN messaging and BlackBerry Internet Service connectivity, the BlackBerry smartphone requires a BlackBerry data plan from the wireless service provider, and if applicable, the Subscriber Identity Module (SIM) card to be inserted in the BlackBerry smartphone at all times.

Note: Check with wireless service provider for supported services and features.

CollapseAdditional Information

Out of the box, if supported by the wireless service provider as noted above, the following services will be available for Wi-Fi enabled BlackBerry smartphones. These phones will not have a wireless service provider data plan activated with them, leaving the following Wi-Fi services available after they are sold:

  • Direct Wi-Fi Browsing*
  • Direct Wi-Fi connectivity to BlackBerry Enterprise Server Data connectivity

Direct Wi-Fi Browsing will allow the BlackBerry Smartphone Wi-Fi browser to browse to web sites.

Direct Wi-Fi connectivity to the BlackBerry Enterprise Server will allow activation via wireless Enterprise Activation over Wi-Fi (known as WLAN Activation), as well as perform a cradled activation and then communicate with the BlackBerry Enterprise Server over Wi-Fi.

The chart below outlines the services that are available to the Wi-Fi enabled BlackBerry smartphone user with a qualifying data plan:

                                        Accessing BlackBerry Data Services using Wi-Fi Networks

 

Service provider
GSM/EDGE
network or
UMA

Wi-Fi network
plus service
provider
GSM/EDGE
network*

Wi-Fi network
without service
provider
GSM/EDGE
network**

Enterprise

Wi-Fi
network plus
service provider
GSM/EDGE
network*

Enterprise

Wi-Fi
network without
service provider
GSM/EDGE
network**

BlackBerry Enterprise Server

Yes

Yes

Yes

Yes

Yes

Setup, email, PIM sync, etc.

BlackBerry Internet Service

Yes

Yes

Yes

Yes

Yes

Setup, email, PIM sync, etc , Internet browsing

BlackBerry MDS

Yes

Yes

Yes

Yes

Yes

Application push/access, intra/Internet browsing, etc.

BlackBerry Messenger

Yes

Yes

Yes

Yes

Yes

PIN messaging

Yes

Yes

Yes

Yes

Yes

Enterprise instant messaging

Yes

Yes

Yes

Yes

Yes

Microsoft Live Communications Server, etc.

Third-party instant messaging

Yes

Yes

Yes

Yes

Yes

MSN Messenger, etc.

BlackBerry Maps

Yes

Yes

Yes

Yes

Yes

BlackBerry World storefront

Yes

Yes

Yes

Yes

Yes

Service provider messaging

Yes

Yes

No

Yes

No

SMS, IM, etc.

Service provider content downloading

Yes

Yes

No

Yes

No

Ring tones, etc.

Service provider web browsing

Yes

Yes

No

Yes

No

Wireless Access Protocol, etc.

Service provider voice plan

Yes

Yes

No

Yes

No



 

Note: The chart above assumes that the BlackBerry Smartphone has a qualifying plan with the wireless service provider, and has registered with the wireless network to obtain the necessary service books for the associated services to be used. For more information on the minimum requirements for BlackBerry World storefront, please see KB17659

In BlackBerry 6 and 7 software a connection to the BlackBerry network over Wi-Fi can easily be identified with the BlackBerry dots showing along side the Wi-Fi symbol.

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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.