How to enable or disable mass storage mode on the BlackBerry smartphone.

Article ID: KB13564

Type: Support Content

Last Modified: 06-04-2012

 

Product(s) Affected:

  • BlackBerry 7 OS and earlier
CollapseEnvironment
  • BlackBerry® smartphones
CollapseOverview

To enable mass storage mode complete the following steps:

  1. From the Home screen of the BlackBerry® smartphone, select

    BlackBerry® 6 and BlackBerry® 7: Options > Device >
    Storage
    BlackBerry® Device Software 4.5 to 5.0: Options > Media Card or Memory
    BlackBerry® Device Software 4.3 and lower: Options > Advanced Options >
    Media Card

  2. Enable Media Card Support

    BlackBerry 6 and BlackBerry 7: Put a check mark beside
    Media Card Support.
    BlackBerry Device Software 5.0 and lower: Set Media Card Support to On.

  3. For BlackBerry Device Software 5.0 and lower, set Mass Storage Mode Support to On.
  4. For BlackBerry Device Software 5.0 and lower, set Auto Enable Mass Storage Mode When Connected to Prompt or Yes.
  5. Press the Menu key and click Save.

 To disable mass storage mode complete the following steps:

  1. From the Home screen of the BlackBerry smartphone, select

    BlackBerry 6 and BlackBerry 7: Options > Device > Storage
    BlackBerry Device Software 4.5 to 5.0: Options > Media Card or Memory
    BlackBerry Device Software 4.3 and lower: Options > Advanced Options >
    Media Card

  2. Set Mass Storage Mode Support to Off.
  3. Press the Menu key and click Save.
CollapseAdditional Information

For more information about mass storage mode, see KB11879 or go to the BlackBerry Technical Solution Center and search for the user guide for your BlackBerry smartphone model.

BlackBerry® Desktop Software enables mass storage mode when connected to a BlackBerry smartphone. To disable Start BlackBerry Desktop Software when a device is connected.

  1. Launch BlackBerry Desktop Software
  2. Click on Tools
  3. Click on Desktop Options
  4. Uncheck the box next to Start BlackBerry Desktop Software when a device is connected
  5. Click OK
  6. Exit BlackBerry Desktop Software

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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.