How to update the MDSConfig to reference the correct BlackBerry Enterprise Server

Article ID: KB13618

Type: Support Content

Last Modified: 12-15-2011

 

Product(s) Affected:

  • BlackBerry Enterprise Server for Novell GroupWise
  • BlackBerry Enterprise Server for Microsoft Exchange
  • BlackBerry Enterprise Server for IBM Lotus Domino
CollapseEnvironment
  • BlackBerry® Enterprise Server versions 4.1 SP3 to SP7
  • Microsoft® SQL Server® 2005
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After changing the network basic input/output system (NetBIOS) name of the computer using a cutover or straight name change, re-installation of the BlackBerry Enterprise Server software is not required. The ServerConfig table is updated if the same BlackBerry Enterprise Server name is used.

If the MDSConfig table has a second row to accommodate a remote BlackBerry® Mobile Data System (BlackBerry MDS) Connection Service installation, map to the new BlackBerry MDS Connection Service using BlackBerry Manager. See the BlackBerry Enterprise Server Administration Guide for more information.

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If the new BlackBerry MDS Connection Service is not listed, complete the following steps to change the MachineName in the existing BlackBerry MDS Connection Service:

  1. Run the following command to display the MachineName listed in the MDSConfig table:

    bcp BESMgmt..MDSConfig out C:\MDSConfig.txt -c -T

  2. To update the MachineName, MDSHost, and ServerName in the MDSConfig table, run the following OSQL commands:

    osql -E

    1> use BESMgmt

    2> go

    1> update MDSConfig set MachineName ='<New_Server_Name>' where id=<number>

    2> update MDSConfig set MDSHost ='<New_Server_Name>' where id=<number>

    3> update MDSConfig set ServerName ='<New_Server_Name>_MDS-CS_1' where id=<number>

    4> go

    Note: Where id is the row of the BlackBerry MDS Connection Service to be updated.

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