- BlackBerry® smartphone
The following error message appears when you open a web address from an email message on the BlackBerry smartphone:
HTTP error 502
The browser that is being used cannot recognize the content on the web site. This occurs primarily when a WAP browser tries to access a web site such as Facebook.com.
This issue can be resolved by using either the Internet Browser (for BlackBerry® Internet Service users) or the BlackBerry® Browser (for BlackBerry® Enterprise Server users).
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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.