Configuring conference call functionality on a BlackBerry smartphone

Article ID: KB16462

Type: Support Content

Last Modified: 05-01-2014


Product(s) Affected:

  • BlackBerry 10 OS
  • BlackBerry 7 OS and earlier
  • BlackBerry Device Software 4.6.1 to 5.0
  • BlackBerry 6 to 7.1
  • BlackBerry 10 OS
  • BlackBerry smartphones

The Calendar application that is included in BlackBerry Device Software 4.6.1 to 7.1 allows the user to specify conference call information for the organizer and the participants of a meeting.

To include conference call information in a meeting invite, complete the following steps:

  1. Create a new appointment within the Calendar application.
  2. Check the Conference Call check box.
  3. Enter the organizer and participant conference call information in the appropriate fields.

Note:  When a conference call meeting reminder appears, the option to Join Now is available which will open the Phone application and automatically initiate the conference call with the specified conference call properties.  The Join Now option is also available when viewing conference call calendar entry within the Calendar application.

Conference call information can also be entered in the Notes section of the conference call calendar entry. The format used in the notes section must be as follows:

  • <phone number> x<access code>#

In BlackBerry Device Software 5.0 and BlackBerry 6 to 7.1, the user has the ability to pre-configure their conference call information so that it is automatically populated when they select the Conference Call checkbox when creating an appointment. To add this option, complete the following steps:

  1. Navigate to the Calendar application.
  2. Open the menu, and choose Options.
  3. Choose Conference Call Options.
  4. Enter your conference call information.

On the BlackBerry 10 smartphone, the conference call information can be entered into the Subject, Location, and Notes fields when creating a new calendar appointment. The conference call information must be entered in one of the following formats for the Join Now option to be displayed:

  • <phone number>x<access code>#
  • <phone number>/<access code>#
  • <phone number>,<access code>#
  • <phone number>
  • Access code: <access code>#
CollapseAdditional Information
See also KB34356


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