Application icon is missing for Facebook® for BlackBerry® smartphones

Article ID: KB17102

Type: Support Content

Last Modified: 08-02-2012

 

Product(s) Affected:

  • Facebook for BlackBerry OS 7 and earlier
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  • BlackBerry® smartphone
  • Facebook® for BlackBerry® smartphones 1.8
CollapseOverview

After installing Facebook® for BlackBerry® smartphones, the icon does not appear

CollapseCause

The version of Facebook for BlackBerry smartphones is not supported by the version of device software.

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Reinstall the Facebook application:

  1. In the BlackBerry® App World application, open My World.
  2. Highlight the Facebook for BlackBerry smartphones application, and select Delete.
  3. If prompted, restart the BlackBerry smartphone.
  4. Install Facebook for BlackBerry smartphones from the App World application.

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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.