How to change voice mail message download settings in Visual Voice Mail

Article ID: KB17577

Type: Support Content

Last Modified: 12-15-2011

 

Product(s) Affected:

  • BlackBerry Bold 9000
Jump to: Environment | Overview
CollapseEnvironment
  • BlackBerry® Bold™ 9000 smartphone
  • BlackBerry® Device Software 4.6
CollapseOverview

To automatically download voice mail messages while roaming, complete the following steps:

  1. Open Visual Voice Mail.
  2. Press the Menu key.
  3. Click Options.
  4. Change the Auto Download Messages field to Yes.
  5. Change the Allow Data Connection While Roaming field to Yes.
  6. Return to the message list and press the Menu key.
  7. Click Reconcile Now.

To receive notification when a voice mail message is received, but not download the message until you open it in your Visual Voice Mail inbox, complete the following steps:

  1. Open Visual Voice Mail.
  2. Press the Menu key.
  3. Click Options.
  4. Change the Auto Download Messages field to No.
  5. Change the Allow Data Connection While Roaming field to Yes.
  6. Return to the message list and press the Menu key.
  7. Click Reconcile Now.

To stop automatically downloading voice mail messages while roaming, complete the following steps:

  1. Open Visual Voice Mail.
  2. Press the Menu key.
  3. Click Options.
  4. Change the Auto Download Messages field to No.
  5. Change the Allow Data Connection While Roaming field to No.
  6. Return to the message list and press the Menu key.
  7. Click Reconcile Now.

Disclaimer

By downloading, accessing or otherwise using the Knowledge Base documents you agree:

   (a) that the terms of use for the documents found at www.blackberry.com/legal/knowledgebase apply to your use or reference to these documents; and

   (b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.


Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.