How to synchronize organizer data in Microsoft Office for Mac between the BlackBerry smartphone and a Mac computer using BlackBerry Desktop Software

• BlackBerry® Desktop Software
• Microsoft® Entourage® 2008
• Microsoft® Outlook® 2011
• Mac OS

The BlackBerry® Desktop Software for Mac can be used to synchronize organizer data (calendar entries, contacts, tasks, and notes) between the BlackBerry® smartphone and the Mac computer.

Apple Sync Services functionality must be turned on in Microsoft® Entourage® 2008 or Microsoft® Outlook® to synchronize organizer data. Complete the following steps to turn on Apple Sync Services functionality:

Note: Back up information and data before changing any settings on the Mac computer.

If the BlackBerry smartphone is connected to the Mac computer, use the Eject option to remove the smartphone.

Microsoft Entourage

Note: Support for Microsoft Entourage 2004 has been removed in BlackBerry Desktop Software 2.1.0.21, Microsoft Entourage 2008 is supported in BlackBerry Desktop Software 2.1.0.21.

1. Close the BlackBerry Desktop Software.
2. Open Microsoft Entourage.
3. On the Microsoft Entourage menu bar, go to Entourage > Preferences.
4. In General Preferences, click Sync Services.

• To turn on contact list synchronization, select the Synchronize contacts with Address Book and MobileMe check box.
  
• To turn on calendar synchronization, select the Synchronize events and tasks with iCal and MobileMe check box.

Note: After Sync Services is turned on and OK is clicked, a new dialog box appears with the following options:

• Replace Entourage items with Sync Services items.
• Replace Sync Services items with Entourage items.
• Merge Entourage items with Sync Services items.

For an explanation of each of the preceding options, see the Entourage Help Page.

When Sync Services has been turned on in Microsoft Entourage, open the BlackBerry Desktop Software and specify the synchronization settings.

Microsoft Outlook for Mac 2011:

1. Close the BlackBerry Desktop Software.
2. Open Microsoft® Outlook® for Mac 2011.
3. Ensure Microsoft® Office® for Mac 2011 is up to date by running Check For Updates through Help in Outlook 2011.
4. On the Microsoft Outlook menu bar, go to Outlook > Preferences.
5. Select Sync Services.
6. Select the desired PIM items to sync with Sync Services.
   

Note: After Sync Services is turned on and the window is closed, a new dialog box appears confirming the merge of the PIM data with Apple Address Book, iCal and MobileMe.

Note: If the Calendar, Tasks, and Notes are not visible as a selection then Office for Mac 2011 is not up to date with the latest versions.

For additional information about Microsoft Office products for Mac, visit: http://www.microsoft.com/mac.

Note: If Sync Services is enabled for both Microsoft Entourage and Microsoft Outlook, a "Me" contact from each program will be synchronized and may appear as a duplicate on the smartphone.

The steps below illustrate how to ensure that this is enabled:

1. Open Applications on the Mac computer and click iSync.
2. In the iSync menu, click Preferences.
3. If necessary, select the Enable syncing on this computer check box.