- BlackBerry® smartphone
- BlackBerry App World™
Error ID: 3300
Cause 1: This is caused when trying to purchase an application without being logged into My World within BlackBerry App World.
Cause 2: This is caused when a PayPal Security Key is added to the PayPal account. BlackBerry App World Does not Support this security feature.
The following steps will resolve this error message:
Open BlackBerry App World™ storefront.
Press the Menu key and select My World.
Press the Menu key and select Log In.
Enter a PayPal® username (email address) and password.
Once logged into MyWorld with PayPal credentials try installing the application again.
Discontinue the use of the Security Key feature with in Paypal or choose an alternative payment method for BlackBerry Appworld.
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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.