How to search for unread messages on the BlackBerry smartphone

Article ID: KB21879

Type: Support Content

Last Modified: 05-02-2012

 

Product(s) Affected:

  • BlackBerry Bold 9780
  • BlackBerry Bold 9700
  • BlackBerry Bold 9000
  • BlackBerry Curve 9330 (3G)
  • BlackBerry Curve 9300 (3G)
  • BlackBerry Curve 8900
  • BlackBerry Curve 8500 Series
  • BlackBerry Curve 8300 Series
  • BlackBerry Pearl 9100 Series
  • BlackBerry Pearl 8200 Series
  • BlackBerry Pearl 8100 Series
  • BlackBerry Storm
  • BlackBerry Style 9670
  • BlackBerry Torch 9800
  • BlackBerry Tour 9630
Jump to: Environment | Overview
CollapseEnvironment
  • BlackBerry® 8800 Series
  • BlackBerry® Bold™ 9000 smartphone
  • BlackBerry® Bold™ 9700 smartphone
  • BlackBerry® Bold™ 9780 smartphone
  • BlackBerry® Curve™ 8300 Series
  • BlackBerry® Curve™ 8500 Series
  • BlackBerry® Curve™ 8900 smartphone
  • BlackBerry® Curve™ 9300 Series
  • BlackBerry® Pearl™ 8100 Series
  • BlackBerry® Pearl™ 8200 Series
  • BlackBerry® Pearl™ 9100 Series
  • BlackBerry® Storm™ 9500 Series
  • BlackBerry® Style™ 9670 smartphone
  • BlackBerry® Torch™ 9800 smartphone
  • BlackBerry® Tour™ 9630 smartphone
CollapseOverview

To perform a search of messages on the BlackBerry® smartphone to display the unread messages, please use the process below.

Device software 4.5 to 5.0:

  1. Open the Messages application.
  2. Press the Menu key.
  3. Select Search.
  4. To search a specific folder then scroll to the Folder option.
  5. Press the trackball or trackpad.
  6. Select the desired folder.
  7. Scroll to the Show option.
  8. Press the trackball or trackpad.
  9. Select Unopened Only.
  10. Scroll to the Type option.
  11. Press the trackball or trackpad.
  12. Select the desired message type.
  13. Press the Menu key.
  14. Select Search.

Device software 6.0 to 7.1:

  1. Open the Messages application.
  2. Press the Menu key.
  3. Select Search By.
  4. Select Advanced.
  5. To search within a specific email account, change Service to desired email account.
  6. To search within a certain folder, select Folder and navigate to desired folder.
  7. Scroll down to Show and select Unopened Only.
  8. To search specific message types, select Type and select desired type.
  9. Hit the Menu key and select Search or scroll down to the Search button.

The unread messages of the selected message type will be displayed.

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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.