- BlackBerry® smartphones
- BlackBerry® Device Software 5.0 to 6.0
- DT 625284
- DT 625289
When the Lock key is held, the BlackBerry® smartphone appears to lock (the screen goes dark), but the following message appears on the screen when any key is pressed:
Keypad is locked. Press the Mute button to unlock
BlackBerry® Device Software 5.0 and BlackBerry® 6 have converted the Lock key to only lock the keyboard to prevent accidental calls when the BlackBerry smartphone is in a pocket, also known as pocket dialing
This behavior is by design.
- On the Home Screen of the BlackBerry smartphone, click the Password Lock icon.
- Set one of the convenience keys to perform the Password Lock function.
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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.