How to check the amount of free space available on a BlackBerry smartphone

Article ID: KB23391

Type: Support Content

Last Modified: 01-09-2013

 

Product(s) Affected:

  • BlackBerry 7 OS and earlier
CollapseEnvironment
  • BlackBerry smartphone
CollapseOverview

BlackBerry smartphones have settings to choose how much internal device memory can be used as storage space for files (this is separate from the additional memory on media cards). To check how much device memory has been allocated as storage space, and how much of it is used/available, follow these steps:

  1. Open the Media application on the BlackBerry.
  2. Press the Menu button and choose Explore.
  3. Highlight Device Memory, then press the Menu button and select Properties.
  4. In the dialog that appears, check the percentage of used device memory (under the small pie chart).

If you want to increase the Device Memory Limit on your BlackBerry so more device memory can be used as storage space, follow these steps:

  1. Open the Media application on the BlackBerry.
  2. Press the Menu key and choose Options.
  3. Select the current Device Memory Limit setting and choose a larger size.

  4. Press the Back button and Save the changes.

After increasing the Device Memory Limit, you should see a lower percentage of used memory if you go back to check the Device Memory Properties.

CollapseAdditional Information

For more information about maximizing free space on your BlackBerry smartphone, visit the following support page:

How to maximize free space and battery power on the BlackBerry smartphone

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