Support for Microsoft Office 2010 Click-to-Run installation

Article ID: KB24040

Type: Support Content

Last Modified: 05-25-2012

 

Product(s) Affected:

  • Desktop Software (Windows)
CollapseEnvironment
  • BlackBerry® Desktop Software 6.0 to 7.0 
  • Microsoft® Office 2010 with Click-to-Run technology
  • DT 806485
  • DT 3869840
CollapseOverview

Microsoft® Office has a new feature for installing Microsoft Office 2010. Since this feature does not optimize Messaging Application Programming Interface (MAPI), it cannot be used for for synchronization with the BlackBerry® Desktop Manager.

CollapseWorkaround
Install a version of Microsoft Office that does not use the Click-to-Run technology. Purchased and trial versions of Microsoft Office include both the regular self-extracting executable version and the Click-to-Run version.
CollapseAdditional Information

For more details on Click-to-run compatibility, visit the Microsoft Support website  and search for Microsoft Office 2010 Click-to-Run.

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