Synchronization with the AT&T Address Book

Article ID: KB24084

Type: Support Content

Last Modified: 08-29-2012

 

Product(s) Affected:

  • Desktop Software (Windows)
  • Desktop Software (Mac OS)
CollapseEnvironment
  • BlackBerry® Device Software 6.0.0.413 to 7.0.0.576
  • BlackBerry® smartphones
  • AT&T® Address Book
  • DT 850655
CollapseOverview

The AT&T® Address Book provides the ability to synchronize contacts on the BlackBerry® smartphone to an online database that can be accessed by visiting  http://addressbook.att.net. After an account is created, contacts can be added, edited, and viewed using this  online resource. The contacts are saved on the AT&T network, and can be easily recovered or restored in the event of an upgrade, damage, or loss of a BlackBerry smartphone. Below is a list of features advertised with the AT&T Address Book:

 

  • Automatic Backup: Your contacts on a compatible AT&T mobile phone are backed up to your AT&T Address Book, and changes you make are automatically saved.
  • Online Access: Conveniently access, manage, and text message your contacts from a computer.

 

 

CollapseAdditional Information

To add a new contact to the AT&T Address Book on the BlackBerry smartphone perform the following:

  1. On the BlackBerry smartphone, open Contacts
  2. Click on the Menu button and select Options
  3. Ensure the Contact List is set to AT&T Address Book
  4. Add the contact information and save the changes when completed.

For more information regarding the AT&T Address Book, visit http://www.att.com/addressbook.

Note: In order to synchronize contacts within the AT&T Address Book on the BlackBerry smartphone between a computer using the BlackBerry® Desktop Software the following is required:

  1. The BlackBerry smartphone is running BlackBerry® Device Software 6.0.0.413 to 7.0.0.576.
  2. The AT&T Address Book is set as the BlackBerry smartphone's Contact List Default Service.

To set the AT&T Address Book as BlackBerry Default Contact List Service perform the following:

    1. On the BlackBerry smartphone, access Options
    2. Select Device
    3. Select Advanced System Settings
    4. Select Default Services
    5. Ensure Contact List (SYNC) is set to AT&T Address Book
    6. Click on the Menu button
    7. Select Save

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