- BlackBerry Internet Service
- Microsoft Mobile Services Protocol (MSN MSP)
Important: In spring of 2014, Microsoft is making changes and the MSN MSP protocol that BlackBerry uses to deliver Microsoft email to BlackBerry devices running BlackBerry 7.1 or earlier, will no longer be available. For more information, see KB35412.
The Microsoft Mobile Services Protocol adds support for near real-time delivery of email messages and reconciliation of opened and unopened email messages from the BlackBerry smartphone to your email account. These features are not supported by Post Office Protocol (POP).
Note: Depending on the messaging service plan and the wireless service provider, this feature might not be supported.
For email reconciliation features of MSN MSP for the BlackBerry Internet Service, see KB05133.
MSN MSP restricts the use of child user accounts within the United States. Microsoft considers a child account to be any user with a birth date making the user under 14 years of age. This is in accordance with the Federal Trade Commission's Children's Online Privacy Protection Act. For more information, see http://www.ftc.gov/privacy/coppafaqs.shtm.
The MSN MSP restrictions would also be applied if the wireless service provider is currently based in one of the following countries:
- North Korea
- Côte d’Ivoire
- the Democratic Republic of Congo
The following Asia Pacific carriers do not support MSN MSP due to support limitations for some language encodings:
|China Telecom (programmed CDMA)||chinatelecom|
|China Telecom (RUIM)||chinatelecom|
|China Mobile HK,Peoples||peoples|
|Vodafone Hong Kong||SmarTone|
|Hutch Hong Kong||threehk|
By downloading, accessing or otherwise using the Knowledge Base documents you agree:
(b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.
Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.