Unable to view sub-sites while using the BlackBerry Client for Microsoft SharePoint

Article ID: KB24388

Type: Support Content

Last Modified: 12-14-2011


Product(s) Affected:

  • BlackBerry Client for Microsoft SharePoint
  • BlackBerry Social Networking Application Proxy
  • BlackBerry® Client for Microsoft® SharePoint®
  • BlackBerry® Social Networking Application Proxy
  • DT 860848
When the BlackBerry Client for Microsoft SharePoint is installed, Microsoft SharePoint sub-sites are not visible on the BlackBerry smartphone after the parent Microsoft SharePoint site is added.

This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.


To work around this issue, manually add any Microsoft SharePoint sub-sites. To do this, complete the following steps:

  1. Open Microsoft SharePoint for BlackBerry smartphones.
  2. Press the Menu key and select Add.
  3. Enter the SharePoint site URL and click Save.


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