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Unable to view sub-sites while using the BlackBerry Client for Microsoft SharePoint

Article ID: KB24388

Type: Support Content

Last Modified: 12-14-2011

 

Product(s) Affected:

  • BlackBerry Client for Microsoft SharePoint
  • BlackBerry Social Networking Application Proxy
CollapseEnvironment
  • BlackBerry® Client for Microsoft® SharePoint®
  • BlackBerry® Social Networking Application Proxy
  • DT 860848
CollapseOverview
When the BlackBerry Client for Microsoft SharePoint is installed, Microsoft SharePoint sub-sites are not visible on the BlackBerry smartphone after the parent Microsoft SharePoint site is added.
CollapseResolution

This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.
CollapseWorkaround

To work around this issue, manually add any Microsoft SharePoint sub-sites. To do this, complete the following steps:

  1. Open Microsoft SharePoint for BlackBerry smartphones.
  2. Press the Menu key and select Add.
  3. Enter the SharePoint site URL and click Save.

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