- BlackBerry® Smartphones
- Microsoft® Office Communicator 2007
The BlackBerry® smartphone user may experience high battery drain rates after installing Microsoft® Office Communicator with a large contact list.
Microsoft Office Communicator while on the BlackBerry smartphone causes presence polling to occur. Polling to a large contact list will cause excessive CPU utilization and an increased use of battery. If a BlackBerry smartphone user experiences this remove old Microsoft Office Communicator contacts that may no longer be with the company, or decrease the number of Microsoft Office Communicator contacts.
Note: During testing this behavior has been noticed when contact lists exceeded 100 Microsoft Office Communicator users.
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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.