SMS Threads 30 days and older turn to draft and SMS content is lost

Article ID: KB25784

Type: Support Content

Last Modified: 06-27-2012


Product(s) Affected:

  • BlackBerry Bold 9780
  • BlackBerry Bold 9700
  • BlackBerry Curve 9300
  • BlackBerry Torch 9800
  • BlackBerry® Torch™ 9800 smartphone
  • BlackBerry® Curve™ 9300 (3G)
  • BlackBerry® Bold™ 9780
  • BlackBerry® Bold™ 9700
  • DT1115599
Once a SMS thread has reached the 30 day mark, these SMS threads when open contain none of the previous conversation and appears to be a draft SMS message.
This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.


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