Purchases made in Music Store on BlackBerry PlayBook show an additional charge in credit card statements

Article ID: KB26120

Type: Support Content

Last Modified: 03-16-2012

 

Product(s) Affected:

  • Tablets
CollapseEnvironment
  • Music Store on BlackBerry Playbook
  • BlackBerry PlayBook
CollapseOverview

When making purchases in the Music Store on BlackBerry Playbook, an additional charge is applied to your credit card.

 

CollapseCause

Due to U.S legislation changes, 7digital has communicated that U.S customers using some U.S based credit cards to purchase content from their digital stores, will have a fee imposed by the bank, in addition to the charge for the content purchased.

At this time, there is no list of companies that are imposing this fee.

Please note, customers outside the U.S and using non-U.S based credit cards should not be affected by this.

 

CollapseResolution

7digtial is aware of this situation and is working towards a resolution. 

For more information on this and addtional payment inquiries, please contact 7digital directly.

Disclaimer

By downloading, accessing or otherwise using the Knowledge Base documents you agree:

   (a) that the terms of use for the documents found at www.blackberry.com/legal/knowledgebase apply to your use or reference to these documents; and

   (b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.


Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.