Links in the BlackBerry Bridge Messages Application do not open in the Bridge Browser

Article ID: KB27202

Type: Support Content

Last Modified: 05-09-2012

 

Product(s) Affected:

  • Tablets
  • BlackBerry PlayBook Applications
CollapseEnvironment
  • BlackBerry® PlayBook™ Tablet
  • BlackBerry® PlayBook™ Software 1.0.3.1868 - 2.0.1.358
  • BlackBerry® Bridge
  • DT 1408978
  • CollapseOverview

    Sometimes links clicked from within the BlackBerry® Bridge Messages application do not open in the Bridge Browser.  They sometimes attempt to open in the standard Browser Application on the BlackBerry® PlayBook™ tablet instead. 

    This may lead to an issue where an intranet link will fail to open due to the incorrect broswer being used.

    CollapseCause
    This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.
    CollapseWorkaround

    The only workaround is to manually enter the URL in the Bridge Browser Application to get to the website.

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