Pressing the "Turn Off" or "Stand By" icons within the Battery indicator on the system tray will restart the BlackBerry PlayBook

Article ID: KB27239

Type: Support Content

Last Modified: 12-15-2011

 

Product(s) Affected:

  • BlackBerry PlayBook tablets
CollapseEnvironment
  • BlackBerry® PlayBook™ Tablet OS 1.0.5.2304
  • PR 100123
CollapseOverview
Pressing the battery indicator icon within the system tray will display options such as Turn Off, Stand By and Restart. Pressing Turn Off and Standy By can sometimes cause the BlackBerry® PlayBook™ to restart instead.
CollapseCause
This is caused by pressing the Turn Off and Stand By text instead of the icon.
CollapseResolution
This is a previously reported issue that has been escalated internally to our development team for investigaton.
CollapseWorkaround

Click the Turn Off or Stand By icons instead of the text below.

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