New podcasts are not being downloaded automatically in BlackBerry Podcasts for BlackBerry smartphones

Article ID: KB27726

Type: Support Content

Last Modified: 12-14-2011

 

Product(s) Affected:

  • BlackBerry Podcasts
  • BlackBerry 7 OS and earlier
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  • BlackBerry® Podcasts for BlackBerry smartphones
  • DT1431075
CollapseOverview
When using BlackBerry® Podcasts for BlackBerry® smartphones, new podcasts from channels that are subscribed to are not being downloaded automatically.


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This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.

CollapseWorkaround
To download the latest podcasts:

  1. Open BlackBerry Podcasts for BlackBerry smartphones
  2. Open the podcast channel. This will trigger the new podcasts to start downloading.

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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.