- BlackBerry® smartphones
- BlackBerry® Device Software 7.0
- DT 2014746
Should this occur, the following actions can be used to turn on the smartphone display:
1. Activate the speaker phone functionality by pressing the speakerphone key on the keyboard as this will deactivate the face detection feature. Note: the speakerphone key shares the same key as the "$" on the keyboard
2. Plug in a headset into the smartphone as this will deactivate the face detection feature.
3. End the phone call using the dedicated End key as this will deactivate the face detection feature.
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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.