Long delay when adding a song to a playlist in BBM Music

Article ID: KB28707

Type: Support Content

Last Modified: 05-07-2012

 

Product(s) Affected:

  • BlackBerry 7 OS and earlier
  • BBM Music for BlackBerry smartphones
CollapseEnvironment
  • BlackBerry® smartphones
  • BBM™ Music 1.0
  • DT 2014479
CollapseOverview

On some occasions BBM™ Music may take longer than expected to add a song to a playlist.

Long delays may occur under some of the following conditions:

  • Large number of friends in BBM Music
  • Peak usage time for the BBM Music service
  • Multiple calls to the BBM Music service from the same user account
CollapseResolution
Upgrade to the most recent version of BBM Music for BlackBerry smartphones.

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