AppWorld Web Plug-in Error appears when attempting to install applications from a computer

Article ID: KB29599

Type: Support Content

Last Modified: 05-25-2012

 

Product(s) Affected:

  • BlackBerry 7 OS and earlier
CollapseEnvironment
  • BlackBerry® App World Web plug-in v3.1.0.6
  • Windows XP®
  • Windows Vista®
  • Windows® 7
  • Mac OS X 10.5 to 1 0.7
  • DT 2740569 
CollapseOverview
The following error AppWorld Web Plugin Error - An error has occurred communicating with the BlackBerry AppWorld Client occurs when a BlackBerry smartphone is plugged into the computer and attempting to install applications from the BlackBerry App World Web plug-in v3.1.0.6.
CollapseResolution
This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.

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